Documentation

Writing up a team member is not something anyone relishes, but sometimes it has to be done, and if you don’t do it correctly, it could come back to haunt YOU. So how do we get over the emotional pain of having to tell someone they are not doing something correctly AND have them want to work to do better?

Learn your state’s labor laws, and watch this video.

 

Celebrate/ Document

At the end of the day, who doesn’t want to celebrate a job well done? This will make a huge impact on your company morale if done correctly. Skip this and all your team will remember are the negative things that happened that day.

 

Follow-up or die.

Follow-up is a little-known secret to getting things done, and over the years I have seen very few people who get this right. Few people make lists, Few people delegate correctly and hardly anyone follows up. This is a huge reason why the frontline workplace is so disorganized and wasteful.

 

Management 101 step 2 Delegate and Demonstrate

Have you noticed that many of your crew don’t do everything they are supposed to do during certain tasks? The reason could be YOU!